How you respond to your customers’ communication needs can substantially impact how they view your business. A HubSpot survey of 100 consumers revealed that 99% think high customer service standards are essential. When respondents were asked to rank customer standards in order of importance, “be responsive to customer inquiries” was the number one pick. To achieve this, businesses must respond to every customer request with speed and efficiency. A strong first response strategy that includes an efficient phone AI assistant can be the most effective way to meet customer expectations. What is a Phone AI Assistant? Sometimes called a smart