The Future of the Remote Workforce

On March 16, 2023
10:46 am
Filed under Remote Work, Tips and Tricks, Uncategorized

Permanent remote working teams are the new normal for many businesses across various sectors. While an entirely remote workforce carries several advantages for management and staff, this model also presents some unique challenges. This article will discuss how a distributed workforce affects the business and its employees and how management can successfully navigate a virtual working arrangement. Benefits of a Remote Workforce A healthier environment and less waste While working remotely gives employees freedom from in-office, stress-inducing distractions, it also positively impacts our natural environment. Fewer vehicles are on the road when more people work from home, resulting in decreased

You can work from anywhere with the right gear: a solid internet connection, a decent laptop, and a mobile phone with essential communication apps. In this post, we’ll explore some suggestions for tech that can help you be more effective, productive, and look cool (and professional) doing it. Whether you’re working from home, the office, a coworking space, or someplace entirely different, these tools can help you get the job done in style. So, let’s dive in and look at some of the best gear for working on the go. Sound Sound quality can make it challenging to understand what

Working across time zones is becoming more and more common as people continue to work from various locations worldwide. Remote work has become the biggest draw for top talent. The diversity this brings comes with new ideas, different points of view, and a range of benefits to companies. Companies must change the traditional way of doing things to succeed when working across time zones. This post will discuss some of the best practices to communicate effectively and maintain productivity across time zones to maximize the benefits listed above. Working across time zones It’s now normal for people to work from

Video meetings or conference calls, which is preferred? It is an age-old question that businesses are desperate to have answered. It is no secret that there has been a larger reliance on video conferencing solutions since the start of the pandemic. However, traditional solutions such as conference calling is still the go to option for some users looking to stay connected with each other remotely. Top business professionals want to work efficiently and supply not only their customers but their employees as well with solutions that are the best for their needs. This need coupled with the unexpected remote

The global pandemic completely transformed the work dynamic across every business sector. In the blink of an eye, offices were shut down and replaced with virtual teams spread across multiple locations or countries. Many CEOs and managers found themselves scrambling to successfully transition from traditional workplace structures to remote working environments with limited preparation time. Hybrid and remote workforces are here to stay. A Gallup survey conducted in June 2022 showed that 8 out of 10 employees are embracing a hybrid or remote model for the foreseeable future. Gone are the days when spontaneous in-person meetings and brainstorming sessions helped

Not all that long ago, most people worked from a central location, and business owners believed in-person meetings were the best way to exchange information, solve complex issues, and build strong workplace relationships. Although we’ve had the technology to collaborate remotely for decades, corporate America was initially hesitant to adopt a hybrid business model. Today, experts in the field predict the availability of hybrid work will continue to rise through 2024 and beyond. With so many people embracing the option of working from home, there’s also been a dramatic shift in the way we communicate, with new circumstances and challenges

Acquiring A business phone number can be a significant expense for a small business, entrepreneur, or start-up. How can your small business appear professional without investing in an expensive hardware-based business phone system? A virtual business phone number gives your small business access to a robust and professional cloud-based voice communication system without investing in personnel, infrastructure, and hardware. While large companies can invest in an on-site hardware-based private branch exchange (PBX) for their telecommunications, small and medium-sized businesses are turning to cloud-based solutions. Cloud-based business phone systems can help reduce operating expenses while maintaining a business phone number virtually.

In the wake of the Covid-19 pandemic, businesses have discovered a new way to run more effectively. More and more workers are working remotely, and companies don’t want to send employees around the country for meetings or conferences. Related: What Business Communication Services Are Essential for Your Business? Almost every company has grown to love video conferencing and meetings for one-on-one and groups. Video meetings provide many benefits to all the participants, and they are as effective as in-person meetings as long as you maintain best practices. This guide helps you understand the best practices for effective video meetings and

These days, the cold call is becoming risky business. With new apps for call blocking and the iOS update to silence unknown callers, it can make the life of a salesperson difficult. According to a Hubspot statistic, it can take up to 18 calls to land a single buyer! If you have a personal connection, you’re 4.2 times more likely to get that appointment. That means both that you should make personal connections as often as possible and that salespeople are generally quite used to rejection. The missed calls, the unread messages, and voicemail boxes chock full

What’s in a phone number? For a regular person, not much. But if you’re a business owner, a business phone number can be the reason your customers call you, especially if it’s easily memorable. Social media engagement might be on the rise, but many customers still prefer calling. Not only can they talk to live agents, but they can also get immediate responses to their needs. Customer phone communications are essential to your business. Not only can you offer your clients support, but you can also gauge how your marketing campaigns are performing. Phone communications may boost sales, improve

Business phone numbers, such as 800 numbers, are the bridge to facilitating communication in your business. This includes specific features of business phone numbers, such as forwarding calls to relevant departments so that customers are always attended to quickly and efficiently. Since these lines are specific to business communication, used to manage calls from clients, suppliers, and other stakeholders, a business number should be a top priority for any business. This is the most accessible and traditional method clients will use to contact the company. Tending to customer inquiries through timely engagement with clients boosts customer engagement and satisfaction. That

More than 30% of Americans use online video chat to communicate with brands and service providers. These numbers are expected to increase as the number of people who work from home increases. Consequently, if your business has not implemented online video chatting, you might be losing out on the opportunity to interact with your customers and, thus, revenue. If you want to be a brand known for customer service and responsiveness, you’ll need a live answering service that most closely mimics a physical encounter. A video chat is the closest thing we have to physical, eyeball-to-eyeball interaction. A reliable video

Healthcare providers must take many factors into consideration when choosing a phone service for their practice. The ability to effectively support patients, the provider’s business terms, and the reliability of the service are all essential factors. Another critical concern is HIPAA compliance. Phone.com offers a HIPAA-compliant VoIP communications solution for our healthcare customers. Here are some of the questions we are most frequently asked. What Information is Covered Under HIPAA? Protected health information (PHI) includes any individually identifiable health information that is transmitted or stored in any form, including in-person conversations, electronic records, and physical documents by a

There’s a reason custom phone numbers are all the rage even though businesses today have so many ways and avenues of communication. They’re easy to remember and provide a direct link between customers and companies. Even with all digital communication channels, more than half of customers surveyed feel that talking to a person over the phone is reassuring and boosts confidence while buying an item. If you still don’t have a memorable business number, now’s the time to get a custom phone number for your company. Of course, you can maintain responsive telephone communication within your business without incorporating custom

Running a small business is difficult, to say the least. Did you know that, according to Forbes, 20% of small businesses fail in their first year, and 30% fail in their second year of operation? Those are pretty significant numbers, and they’re hard to ignore. So how do you ensure you don’t become another failure statistic? There are, of course, myriad reasons why small businesses fail. Insufficient capital, unsuccessful marketing initiatives, an unclear business model – all things that are important to be aware of, of course. Businesses can also run into trouble once they hit their stride when communication

What Is VoIP in Phone Systems for Small Businesses? There are now many more channels on which companies’ employees, clients, suppliers and other stakeholders can communicate. Emerging technologies such as chat, text and social media make it possible to connect everyone with the internet in a convenient way. Despite this, there is no doubt phone calls are as vital as ever, and many organizations are wondering if a VoIP phone system for small business is the best option for them. Most companies find it challenging to eliminate phone calls. Phone calls are an essential customer service tool that can easily

What is a Softphone? Depending on the size and the industry of your business, you might be swimming in a sea of desk phones. As life becomes more mobile and digital, especially after the pandemic, the desk phone’s days are numbered. Companies, especially small- to mid-sized businesses, are ditching clunky telephones in favor of mobile communications. Here’s where the answer to “what is a softphone?” comes to save the day. Softphones are basically software-based phones. They connect calls via a computer or mobile phone, relying on Voice over Internet Protocol (VoIP) technology. By using VoIP, you can place voice

Productivity Hack: What Is the “Do Not Disturb” Feature on Your Phone? The pandemic impacted everyone’s productivity, but a significant number of people relied on technology to keep their key performance indicators high. As an example, special features to disable mobile and office phones’ distracting rings and notifications became useful. You’re in the right place if you’re asking the question, “What is the ‘Do Not Disturb’ feature on my phone?” In a nutshell, the “Do Not Disturb” mode sends business calls directly to voicemail. Top providers can set up sophisticated virtual IP phone systems that forward the calls to other