Support Center

General

Troubleshooting Guide for Phone.com Partners

General Guidance Common Situations Network Troubleshooting How Does VoIP Use Bandwidth? How Does a Phone Call over VoIP Work? Common…

Greetings

Phone.com has multiple ways for administrators and users to play greetings for callers. This article covers each one.   My…

Troubleshooting

Here are some troubleshooting areas: Why can’t My.Phone.com access my microphone? How do I enable browser notifications, so I can…

Get Started

This page will walk you through what you need to do after you signed up for an account (haven’t signed…

Phone.com Applications Overview

The Phone.com product suite is made up of five applications that all work together to provide a seamless communications experience…

What is the difference between Classic and NxT Phone.com?

Learn about Phone.com Classic and Phone.com NxT: FAQ What is Phone.com Classic and Phone.com NxT? Phone.com Classic is our version…

Phone.com Billing: Taxes and Fees

What Taxes and Fees Are Charged on My Phone.com Service? Phone.com is regulated by the FCC as an Interconnected VoIP…

Phone.com Inboxes

1.  FAQ What are inboxes? Inboxes are like “buckets” where Phone.com saves messages, voicemails, missed calls and faxes.  Depending what…

Help Me Log In

Learn how to login to the Phone.com: Login to mobile app Login to My.Phone.com Login to the Configure app Login…

También se habla español

Usted puede contactarnos via telefónica al numero +1.800.998.7087, o submitir una solicitud de soporte o mediante nuestro servicio de chat en linea, donde nuestro equipo con gusto le asistirá! El servicio está disponible de Lunes a Viernes de 8 am a 6 P.M. tiempo del Pacifico.