How a Live Receptionist Can Help a Distributed Workforce

On October 23, 2020
3:10 pm
Filed under Live Receptionist, Remote Work

Having a distributed workforce was a reality for some companies prior to the Covid-19, but the pandemic and the accompanying work from home orders have made this a reality for almost every company out there. This sudden, massive shift towards remote work was an effective measure at the beginning of the pandemic, but for most organizations, it was always supposed to be a temporary one. Now, as companies are coming to terms with the idea that they will be dealing with a distributed workforce for the foreseeable future, they are realizing that they need to implement the tools necessary to

Managing a law firm successfully requires a heavy focus on building, nurturing, and maintaining excellent relationships with every client. This goes way beyond guiding them through the legal system and providing them with top-rate legal counsel. A great law firm makes its clients a top priority and takes all the necessary steps, including seamless communications, to make them feel important. This client-centric approach guides almost all the choices you make about your law firm like where you locate your offices, how you market your firm, what kind of environment you want your clients to find when they come

You can have a great product, a fantastic sales process, a wonderful marketing campaign, but the real key to success in business is keeping your customers satisfied and feeling valued. One of the easiest and most effective ways to ensure that your customer satisfaction rate stays high is to hire a person who is available to answer all calls instead of having them wait a long time to get through to someone or having an automated call answering service. This person is not only able to answer common questions, but also sets up and confirms appointments, redirects calls efficiently,

Hiring a live receptionist service means that your customer’s calls will be answered by a live person, instead of one of those automatic answering machines that cause more harm than good. But a live receptionist with Phone.com can do so much more for your business, such as handling event registration, processing and tracking orders, as well as scheduling appointments. Live receptionist services often get dismissed by managers and business owners because of the perception that the cost is too high and is simply too much to justify. Yet a live receptionist service is a fantastic investment that pays for itself

Working from home has gained a lot of acceptance in the last decade, and that acceptance has recently accelerated due to the coronavirus outbreak. What started as a very rare option that was available to only a select few workers is now something that is mandatory for most knowledge-workers as cities go on lockdown and organizations implement social distancing protocols. While working from home offers a variety of benefits, it can be challenging at first as people figure out how to juggle home distractions with getting work done. Something that is even more challenging now as entire families are staying

Live receptionist services have been around for decades, however the popularity of them has increased in recent years as more companies shift towards a remote-first business model. Basically, a live receptionist is a remote, third-party worker that carries out the same duties than an in-house receptionist would. The service is often times very cost-effective and offers several benefits to new businesses as well as established ones. The Benefits of Live Receptionists for Remote Teams Live receptionists can be particularly beneficial for remote teams, as they can be a point of contact between the company and its customers or

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How a Live Receptionist Can Help a Distributed Workforce